Business stories

A difficult decision to set us up for the future

I have some difficult news to share. We’ve decided to reduce our workforce by approximately 12,000 roles. We’ve already sent a separate email to employees in the US who are affected. In other countries, this process will take longer due to local laws and practices.

AI art generators face separate copyright lawsuits from Getty Images and a group of artists

On Tuesday, Getty Images filed a lawsuit against Stability AI, the company behind AI art tool Stable Diffusion, alleging it used copyrighted images to train software.  

A Guide to Building a Chatbot Your Customers Won’t Hate

Customer service agents simply could not keep up with the increasing demand for customer inquiries, and more and more businesses resorted to building chatbots to help them address customer concerns with the help of Artificial Intelligence or AI, especially for repetitive and results-based queries.

Is “laziness” the key to creativity?

If we asked you to name the ideal attributes of a creative person, laziness would rarely come up as a positive trait. But creative worth, and in turn personal worth, have too long been connected to productivity. Individuals are unfairly judged on the amount of work they produce (and how frequently), when in fact developing a creative idea requires stepping back for a moment.

AI art tools Stable Diffusion and Midjourney targeted with copyright lawsuit

The suit claims generative AI art tools violate copyright law by scraping artists’ work from the web without their consent.The suit claims generative AI art tools violate copyright law by scraping artists’ work from the web without their consent.

Apple Business Connect – Put your business on the map

Apple Business Connect makes it easy for customers to find businesses using Apple Maps. Create a place card that is accessible to everyone who uses Apple devices and built-in apps — with directions, contact information, and actions built right in.

Push Notification Best Practices: 7 Questions Designers Should Ask

Mobile app push notifications are powerful engagement tools, but they can be intrusive if not handled correctly. Don’t hit send on your push notification strategy before asking yourself these questions.

Shhhhhh… UX is silent sales

Design elements that influence users’ behavior and decision-making without them realizing it. For example, a well-designed website or app can make it easy for users to find the information they need and complete tasks, leading to increased satisfaction and loyalty. On the other hand, a well-designed website or ap

What Are Pageless Websites & Why You Need It

As a modern tool, pageless websites or designs can provide benefits leading up to higher conversion rates and change the overall look of your website.As a modern tool, pageless websites or designs can provide benefits leading up to higher conversion rates and change the overall look of your website.

The State of Customer Onboarding 2023

Want to know what your peers from customer onboarding have to say about 2023? Click ‘Visit’ to download your free copy of The State of Customer Onboarding report to know the top goals, challenges, and trends as foreseen by 300+ professionals.

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