UX stories

WCAG vs EAA: Understanding where WCAG stops and where the EAA starts

Many teams believe that meeting WCAG standards means their digital products are compliant with the European Accessibility Act (EAA). Using a clear comparison grounded in EN 301 549 and EN 17161, we extensively detail what’s in and out of scope—and why organizations need to operationalize accessibility like they do privacy and security.

Why semantic HTML still matters

Modern development workflows prioritise components, utility classes, and JavaScript-heavy rendering. HTML becomes a byproduct, not a foundation.

The Psychology Of Color In UX Design And Digital Products

Rodolpho Henrique guides you through the essential aspects of color in digital design and user experience, from the practical steps of creating effective and scalable color palettes to the critical accessibility considerations. You will explore the psychological impact of different hues and learn how to strategically leverage color to evoke specific emotions, enhance user experience, and understand why thoughtful color choices are essential for successful digital products.

UX Best Practices for Real-Time Performance Dashboard Design

Navigating an unfamiliar city without the aid of Google Maps or any navigation tool can be a challenging experience. A person would have to guess every turn and constantly stop to check signs and would probably take a few wrong turns, wasting time and fuel. But with Google Maps’s guidance in real-time—highlighting traffic, recalculating routes, and providing clear directions—a driver could move forward confidently, making better decisions and reaching destinations…

A simple, perfectly timed design decision

A few days ago, I opened my finance app to check my card details. Nothing unusual about that. Except this time, I was already on a call.

How to Make Accessibility “Stick”

Accessibility leaders are frequently on the defensive. We’re brought into the room after the design is finished, the code is written, prototyped, or in beta. Every accessibility leader’s nightmare is to find out about inaccessible products by way of litigation after the inaccessible product is already live. With the pressure to ensure WCAG conformance, reduce legal risk, and protect disabled users from harm, it’s easy to default to one word: no….

How I use generative AI for research in 2025

TLDR: This is the year that AI has taken over UX. In this article, I explain why and give an update on my method of using AI for UX research, focussing on how ChatGPT’s Deep Research functionality can enable a significant acceleration of qualitative research analysis.

The UX Research Revolution Is Already Here

Hope this week so far is a good one for you! This newsletter is packed with goodies I’m sure you’ll enjoy.

The Google Finance page is getting an AI makeover

The revamp, which will roll out in the US in the coming weeks, will let you ask finance-related questions of the web app’s built-in chatbot, which will serve up an AI-generated answer alongside relevant links. There are also new charting tools that Google says go beyond helping you visualize “simple asset performance” with options to view technical indicators or display candlestick charts.

UX analytics changed my career

Like many designers early in their careers, I believed my role began and ended with wireframes, pixels, and prototypes. My manager thought otherwise. He was obsessed with UX analytics. Every design change came with the same question — “What changed? Did conversions improve?”

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