Most onboarding doesn’t fail because steps are unclear — it fails because workflow thinking ignores how people actually make decisions under uncertainty. Causal Chain Thinking uncovers the beliefs, emotions, and risks that drive or block progress. This lesson shows you how to design onboarding that builds confidence, reduces hesitation, and moves customers forward from the very first interaction.
Slow websites continue to be a problem and a lot of work is being done so developers can measure performance more effectively and fix performance issues.
Although, with the season’s first snowfall upon us here in New York, it may be time to admit that the picnic season is over. And as the year draws to a close, I can already hear hundreds of keyboards banging out takes on “UX trends to watch” or “the state of UX in 2026.”
I have some notes from various times I’ve thought about the idea of native CSS mixins so I figured I’d get ’em down on (digital) paper!
This year, we’re giving you new tools to sculpt a dynamic web.
Summary: Create better AI-prototyping designs by using precise visual keywords, references, analysis, as well as mock data and code snippets.
Huge swathes of human knowledge are missing from the internet. By definition, generative AI is shockingly ignorant too
Gemini 3 is Google’s latest multimodal/agentic AI model. Previously, I showed how to use Gemini 3 for UI Design, and in this article, I want to show you how to make the most of this tool for web design.
There’s some truth to that logic. Most of our clients aren’t WordPress experts. They don’t know Yoast SEO from Jetpack. They’re unlikely to know what separates a good theme from a poor one. They depend on us to build their website responsibly.
We’re introducing new ways to track your AI credit usage in Figma, and soon you’ll have more ways to buy additional AI credits.
