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When to Use Empathy Maps: 3 Options

Empathy maps are a powerful, flexible tool that can be used to plan for future research studies, capture insights during current user research, and communicate research insights from research that has already been conducted to others.

The best design system is no system

Design systems are the rationalist approach to design where functional performance is the guiding principle. The sweet spot between what is viable, feasible and economically sound.

The history of the USPS Love stamp

USPS issued the first Love stamp 50 years ago. Since then, it has become one of the service’s longest-standing and most beloved traditions.

Apple’s Website Redesigned With New Drop-Down Menu Bars and More

On the desktop, there are new drop-down menus that appear when you hover over the categories in the top menu bar, including Store, Mac, iPad, iPhone, Watch, AirPods, TV & Home, Entertainment, Accessories, Support, Search, and Bag. The new Entertainment category replaces “Only on Apple” and continues to highlight Apple’s services.

Non-human personas in practice

How IBM considered frogs as a non-human stakeholder in the design of a citizen science app.

Envato: This is not how to treat your customers!

EnvatoMarket has a consumer rating of 1.13 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about EnvatoMarket most frequently mention customer service, wordpress theme and credit card problems…

The illusion of productivity

We are a generation obsessed with getting things done. How could we not be, with all the internet has to offer us?

Jony Ive’s latest design is the emblem for King Charles’ coronation

It’s actually not the first design that Ive has made for the king.

Microsoft could show off AI-powered versions of Word and Outlook this March

The company reportedly plans to integrate its Prometheus model and productivity apps.

Dancing Baby (1996)

Dancing Baby, also known as “Baby Cha-Cha” or Oogachack Baby was one of the first viral internet memes back in 1996.

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