UX stories

How to Properly Evaluate Qualitative UX Research

Picture this: You’ve spent three weeks conducting qualitative research for a finance app redesign. You carefully recruited 12 participants, conducted in-depth interviews, and identified patterns around financial anxiety and decision paralysis. You’re excited to present your findings when the inevitable happens:

Our interfaces have lost their senses

But our digital world has been getting flatter, more muted.

How a UX writer weighs one word against another

In UX design, a single misplaced verb can lead users astray, frustrating their expectations and creating confusion. That’s why UX Writer Henry Freedland chose his words very carefully when he was brought in to help polish a new prototyping feature.

Design System Tactics

Whether you’re starting fresh or maintaining a mature system, this growing collection of tactics is designed to help you make progress at every stage.

What Does It Really Mean For A Site To Be Keyboard Navigable

Keyboard navigation is a vital aspect of accessible web design, and a detail-oriented approach is crucial. Prioritizing keyboard navigation prioritizes the user experience for a diverse audience, extending your reach while simultaneously fostering a more inclusive web environment.

Rethinking Research Reporting: A 5-Step Guide for UXRs

Many UX researchers now work on a product or design team, surfacing the insights needed to inform decisions for a specific feature or experience. This integration is a welcome change to UXRs previously siloed nature, since it provides proximity to stakeholders and, with it, elevated knowledge of what data is needed, in what format, and when. However, due to improvements in platforms and technology including AI, product teams are designing, building, and shipping faster than ever before. In…

Accessibility. It’s a shared responsibility.

While I may not get it right all the time, I’ve always seen the importance of accessibility. As a content designer, I try to write simple, accessible content so that it’s clear and inclusive. This is actually harder than it sounds, as you need to balance accessibility with brand voice and user expectations, and that takes skill.

The Microsoft 365 renewal dance

Lessons from sidestepping Microsoft 365’s aggressive subscription renewal tactics

User Onboarding

The founders at Basecamp thought it was time to give emails a renewed experience with HEY. Let’s look at their user onboarding!

New UX/UI Tools I’m Loving! – Microsoft UX Certificate, Figma Updates, OpenAI Academy & Mor

In today’s video we are looking at some amazing new UX/UI design tools that can help improve your design workflow and add value to your work! These include a Microsoft UX/UI design certificate, cool Figma updates, the OpenAI academy, & more!

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