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Building Rapport in UX Research

Building rapport, or a positive connection, with participants is widely recognized as a crucial element in user experience (UX) research. When participants feel comfortable and engaged, they are more likely to share their true thoughts, feelings, and experiences – leading to a deeper understanding of their needs and pain points.

Design Systems and Style Guides: Understanding the Differences

Design systems are a set of standards (like Google’s Material Design or IBM’s Carbon Design System) needed to manage design at scale. Style guides (like content or visual style guides) are just one piece in a design system.

Organizing UX Research with Affinity Diagramming

Affinity diagramming is a powerful method used in UX research to organize and synthesize large amounts of qualitative data. Originating from the field of ethnographic research, this technique helps designers make sense of diverse and often unstructured information by grouping related items together based on their natural relationships. The process reveals patterns and connections that might not be immediately apparent, leading to deeper insights and more informed design decisions.

Affordance in Design System Components

Let’s consider a table and a chair as examples. The primary affordance of a table is its ability to support items, facilitated by its flat, horizontal surface. Similarly, the main affordance of a chair is to provide a place to sit, suggested by its features like a flat seat supported by legs and, often, a backrest to support the user’s back.

Chatbot UX Assessment: Understanding the 5 Laws of ChatRobotics

Despite the rise of LLMs and AI-powered solutions, chatbots are still relevant and widespread: efficient, cost-effective, with the ability to automate processes (like answering customer questions), implement specific responses, and much more, all paired with unmatched convenience. But just rolling out your chatbot isn’t enough! Rather, the quality of the UX is the determining factor of success—and that’s on developers like us.

How to Stop Zoom from Altering Text Size

Zooming in browsers is an accessibility feature. I’d say that any attempt to fight against it is bad form. Don’t do it. Leave it be.

Google Meet Enhances Audio Clarity with Multi-Laptop Mic Connectivity

If your conference room mic isn’t working, Google Meet can try syncing up the microphones and speakers of every laptop in the room.

Fine-grained reactivity goes fullstack

SolidStart is a JavaScript Framework designed to build SolidJS apps and deploy them to a variety of providers.

Elevate Your Design Systems Team with Code Connect Best Practices

Design system leads and developers at Bumble, GitHub, and HP share how they’re leveraging the new Dev Mode feature to bridge the gap between design and code.

Essential Tips for Naming Design Tokens

Naming is hard. As designers and developers, we often struggle finding the right name — for a design token, colors, UI components, HTML classes, and variables. Sometimes, the names we choose are too generic, so it’s difficult to understand what exactly is meant. And sometimes they are too specific, leaving little room for flexibility and re-use.

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